Services

CRBN HQ provides operational automation, custom tool development, and systems evaluation for businesses. Engagements are structured as monthly retainers.

Billing

Services are billed monthly via Stripe. We accept Visa, Mastercard, American Express, ACH, and wire transfers. All fees are in USD.

Monthly fees are non-refundable once the billing cycle begins.

Infrastructure

Hosting, storage, and third-party service costs are included during active engagements. Once tools are built and stable, infrastructure shifts to a maintenance arrangement covering hosting, deployment, and upkeep.

Cancellation

Either party may cancel with 30 days written notice. No long-term contracts. Provide notice before the next billing cycle to avoid additional charges.

Data Ownership

Your business data is yours. All data (pricing, customer lists, specifications, records) belongs to the client and is exportable at any time in standard formats.

Intellectual Property

CRBN HQ retains ownership of all software, tools, and code developed during an engagement. Clients receive full access to the tools for the duration of the engagement.

Confidentiality

Both parties agree to keep confidential information private. This includes pricing, customer data, trade secrets, and proprietary business processes shared during the engagement.

AI

We use AI tools in our development, analysis, and delivery process. All AI-generated outputs are reviewed and refined by our team. Clients are responsible for reviewing and approving deliverables before use.

Liability

CRBN HQ’s total liability is limited to fees paid in the prior three months.

Disputes

If you have a concern about billing or services, contact us directly at adrian@crbnhq.com. We’ll work to resolve it.

Contact

CRBN HQ — adrian@crbnhq.com

Last updated: April 14, 2026